Performance Architecture: The Art and Science of Improving Organizations

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A variety of methods are used in organizational behavior, many of which are found in other social sciences.

Dive Into Research

Statistical methods used in OB research commonly include correlation , analysis of variance , meta-analysis , multilevel modeling , multiple regression , structural equation modeling , and time series analysis [20] [21]. Computer simulation is a prominent method in organizational behavior. More recently, however, researchers have also started to apply computer simulation to understand individual behavior at a micro-level, focusing on individual and interpersonal cognition and behavior [23] such as the thought processes and behaviors that make up teamwork.

Qualitative research [20] consists of a number of methods of inquiry that generally do not involve the quantification of variables. Qualitative methods can range from the content analysis of interviews or written material to written narratives of observations. Common methods include ethnography , case studies , historical methods, and interviews. Consultants use principles developed in OB research to assess clients' organizational problems and provide high quality services.

Counterproductive work behavior is employee behavior that harms or intends to harm an organization. Many OB researchers embrace the rational planning model. There are several types of mistreatment that employees endure in organizations including: Abusive supervision, bullying, incivility, and sexual harassment. Abusive supervision is the extent to which a supervisor engages in a pattern of behavior that harms subordinates. Although definitions of workplace bullying vary, it involves a repeated pattern of harmful behaviors directed towards an individual.

Workplace incivility consists of low-intensity discourteous and rude behavior and is characterized by an ambiguous intent to harm, and the violation of social norms governing appropriate workplace behavior. Sexual harassment is behavior that denigrates or mistreats an individual due to his or her gender, often creating an offensive workplace that interferes with job performance. Organizational behavior deals with employee attitudes and feelings, including job satisfaction , organizational commitment , job involvement and emotional labor.

Job satisfaction reflects the feelings an employee has about his or her job or facets of the job, such as pay or supervision.

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There have been a number of theories that concern leadership. Early theories focused on characteristics of leaders, while later theories focused on leader behavior, and conditions under which leaders can be effective. Among these approaches are contingency theory , the consideration and initiating structure model, leader-member exchange or LMX theory , path-goal theory , behavioural modification and transformational leadership theory.

Contingency theory indicates that good leadership depends on characteristics of the leader and the situation. The idea of charismatic leadership is part of transformational leadership theory. In the late s Henry Mintzberg , a graduate student at MIT, carefully studied the activities of five executives. On the basis of his observations, Mintzberg arrived at three categories that subsume managerial roles: interpersonal roles, decisional roles, and informational roles. Retaining talented and successful employees is a key factor for a company to maintain a competitive advantage.

An environment where people can use their talent effectively can help motivate even the most smart, hard-working, difficult individuals. Building great people relies on engagement through motivation and behavioral practices O'Reilly, C. National culture is thought to affect the behavior of individuals in organizations. This idea is exemplified by Hofstede's cultural dimensions theory. Hofstede surveyed a large number of cultures and identified six dimensions of national cultures that influence the behavior of individuals in organizations. Organizational citizenship behavior is behavior that goes beyond assigned tasks and contributes to the well-being of organizations.

Organizational behavior - Wikipedia

Organizational culture reflects the values and behaviors that are commonly observed in an organization. Investigators who pursue this line of research assume that organizations can be characterized by cultural dimensions such as beliefs, values, rituals, symbols, and so forth. Edgar Schein developed a model for understanding organizational culture. He identified three levels of organizational culture: a artifacts and behaviors, b espoused values, and c shared basic assumptions.

The Mysterious Art and Science of Knowledge-Worker Performance

Specific cultures have been related to organizational performance [53] and effectiveness. Personality concerns consistent patterns of behavior, cognition , and emotion in individuals. There has been a particular focus on the Big Five personality traits , which refers to five overarching personality traits. There are number of ways to characterize occupational stress. One way of characterizing it is to term it an imbalance between job demands aspects of the job that require mental or physical effort and resources that help manage the demands.

Chester Barnard recognized that individuals behave differently when acting in their work role than when acting in roles outside their work role. Organization theory is concerned with explaining the workings of an organization as a whole or of many organizations. The focus of organizational theory is to understand the structure and processes of organizations and how organizations interact with each other and the larger society.

Max Weber argued that bureaucracy involved the application of rational-legal authority to the organization of work, making bureaucracy the most technically efficient form of organization. These rules reflect Weberian "ideal types," and how they are enacted in organizations varies according to local conditions. Charles Perrow extended Weber's work, arguing that all organizations can be understood in terms of bureaucracy and that organizational failures are more often a result of insufficient application of bureaucratic principles.

At least three theories are relevant here, theory of the firm , transaction cost economics , and agency theory. Theories pertaining to organizational structures and dynamics include complexity theory , French and Raven's five bases of power , [59] hybrid organization theory , informal organizational theory , resource dependence theory , and Mintzberg 's organigraph. The systems framework is also fundamental to organizational theory. Organizations are complex, goal-oriented entities. One of the aims of general systems theory was to model human organizations.

Table of Contents

Kurt Lewin , a social psychologist, was influential in developing a systems perspective with regard to organizations. He coined the term "systems of ideology," partly based on his frustration with behaviorist psychology, which he believed to be an obstacle to sustainable work in psychology. Organizational ecology models apply concepts from evolutionary theory to the study of populations of organisations, focusing on birth founding , growth and change, and death firm mortality.

In this view, organizations are 'selected' based on their fit with their operating environment. Scientific management refers to an approach to management based on principles of engineering. It focuses on incentives and other practices empirically shown to improve productivity.

From Wikipedia, the free encyclopedia. For the academic journal, see Organization Studies journal. For the academic field, see Organizational studies. The study of human behavior in organizational settings. Management accounting Financial accounting Financial audit. Business entities. Corporate group Conglomerate company Holding company Cooperative Corporation Joint-stock company Limited liability company Partnership Privately held company Sole proprietorship State-owned enterprise.

Corporate governance. Annual general meeting Board of directors Supervisory board Advisory board Audit committee.

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Corporate law. Commercial law Constitutional documents Contract Corporate crime Corporate liability Insolvency law International trade law Mergers and acquisitions. Corporate title. Commodity Public economics Labour economics Development economics International economics Mixed economy Planned economy Econometrics Environmental economics Open economy Market economy Knowledge economy Microeconomics Macroeconomics Economic development Economic statistics.

Types of management. Business analysis Business ethics Business plan Business judgment rule Consumer behaviour Business operations International business Business model International trade Business process Business statistics. This section does not cite any sources. Please help improve this section by adding citations to reliable sources.

Unsourced material may be challenged and removed. June Learn how and when to remove this template message. Main article: Quantitative research. Main article: Computer simulation and organization studies. Main article: Qualitative research. Main article: Counterproductive work behavior. Main article: Decision-making.

Main article: Abusive supervision. Main article: Workplace bullying. Main article: Workplace incivility. Main article: Sexual harassment. Main article: Team. Main article: Leadership. Main article: Mintzberg's managerial roles. Main article: Organizational citizenship behavior. Main article: Organizational culture. Main article: Personality. Main article: Occupational stress. Main article: Work-family conflict. Main article: Organizational theory.

Main article: Bureaucracy. Main article: Institutional theory.

Alex Schweder: Performance Architecture